What is Contextual AI? & Why is WalkMe's Digital Adoption Platform a Game Changer?

Ever feel like you're fighting a losing battle just to get your AI chats to do what you want? I know I have. It's the constant re-explaining, re-uploading, and re-pasting that just kills your productivity. It's like having to start from scratch every single time!

Understanding Contextual AI

So, what's this "contextual approach" all about? In simplest terms, it's about giving your AI the background it needs to actually understand and respond effectively. It's providing the AI with the necessary data, references, and understanding so it can answer your questions or perform tasks in a more relevant, accurate way.

I've found that the biggest hurdle is often just getting the AI to know *your* specific problem domain. You'll see how this is made easier shortly:

The right data: You've got to feed the AI the documents, website info, or code repositories relevant to your use case.
Clear instructions: The AI needs to know what you want it to do with the information.
Iterate: Trial and error – fine-tuning is a must.
Constant feedback: Evaluate and then re-train as needed. I have found that this is important to the context building.

This contextual approach is what separates a general-purpose AI from one that can actually solve your very specific problems. It’s about creating an AI that's not just smart, but *relevant* to your real-world needs.

WalkMe & Contextual AI

Thinking about the issues that I have had with some of these types of issues, I would say the pain hits hard. So, maybe you're wondering, where does that leave digital adoption platforms (DAPs) like WalkMe? Well, they are really starting to shine with this contextual AI. They’re ideally placed to deliver in-app guidance.

In my experience, a DAP takes the contextual approach another step further. It not only supplies the AI with the "what and how" of a process, but it also integrates that into the user’s workflow. It's truly a game changer because it makes it easy to train the AI quickly.

What works best is an organized, no-nonsense approach. And that's what a platform like WalkMe offers: a way to provide in-app assistance that's as relevant and helpful as possible, right when users need it.

Where Contextch.at Fits In

I've been using Contextch.at lately, and it's really streamlined how I work. You can create projects, uploading my website and documentation, and then start new chats that already know what I need. No more re-explaining everything! Plus, it has useful features like different AI models and a cost calculator features.

If you work with AI and are tired of the constant setup, It’s easy to get started. Seriously, give it a try. It's been a real time saver for me, and I think you'll find the same!